Bank of America / Merrill Lynch
The business problem was a lack of consistency when pulling and scrubbing marketing data. This performance support solution provides quick search and scan of the rules and data used to ensure adherence and a commitment to privacy settings.
The solution was also designed for users of various experience providing a Detail view for the novice user and a Quick View for the expert user. Modular design allows the addition of new processes.
Needs Analysis
Instructional Design
Project Management
Flash
XML
